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IT maintenance contracts (MA)

Annual IT maintenance for businesses without in-house IT

One contract covers your phones, cameras, network and computers. We check the systems on a schedule, and you deal with technicians who already know your setup.

Annual IT maintenance for businesses without in-house IT

What we do

Scheduled preventive maintenance visits

Remote support over the internet

On-site response within the contracted time

Software updates and configuration backups

System health reports and upgrade advice

Support for systems installed by other contractors

Who it is for

HotelsSystems that must run around the clock
FactoriesLess downtime during production
OfficesNo need for a full-time IT hire
Government agenciesScheduled visits with written reports

Recent work by our team

NVR and PoE switches fitted in a control cabinet
NVR and PoE switches fitted in a control cabinet
Our team servicing cameras at a resort
Our team servicing cameras at a resort
Adjusting TV signal levels in a hotel MDF room
Adjusting TV signal levels in a hotel MDF room

System components

Scope
IP PBX phones, CCTV, network and WiFi, computers and printers
Check-ups
Monthly or quarterly, as contracted
Support channels
Phone, LINE and email
On-site response
Set by contract and distance

Frequently asked questions

Do you support systems another company installed?

Yes. We start by surveying and documenting what is already there, then propose a maintenance plan.

How is the contract priced?

By the number of devices, distance and the response time you need. Quotes are free.

Are spare parts included?

The standard contract covers labour and inspections, with parts charged at cost. A parts-inclusive contract is also available.

Ready to survey your site

Tell us where the site is and what you need. We will arrange a survey and send a quote.